GREAT BAY, The Ombudsman has published the 2025 Annual Report. Statistical data for 2025 show an increased level of public engagement: the number of “Information Windows”, the primary points of contact for citizens, increased from 228 to 298, a rise of over 30 percent. This growth indicates greater public awareness of rights and increased confidence … Read more
GREAT BAY- The Ombudsman has launched a systemic investigation into the administrative practices of Social and Health Insurance (SZV), following a complaint involving the suspension of medical treatment abroad, the forced repatriation of an insured person, and the imposition of financial consequences without a formal written administrative decision. The investigation has been launched at the … Read more
GREAT BAY, From October 20-21, the Ombudsmen of the four countries that comprise the Kingdom of the Netherlands gathered in The Hague for their annual meeting. Jurima Bryson, Ombudsman of Aruba; Keursly Concincion, Ombudsman of Curaçao; Gwendolien Mossel, Ombudsman of Sint Maarten; and Reinier van Zutphen, the National Ombudsman of the Netherlands, came together to … Read more
GREAT BAY, From May 11 to 15, 2025, Gwendolien Mossel, the Ombudsman of Sint Maarten, took part in the International Ombudsman Institute (IOI) board meeting in Rabat, Morocco. Since its establishment, the IOI has emerged as a leading global organization, fostering cooperative frameworks and sharing best practices among Ombudsman offices across more than 100 countries. … Read more
GREAT BAY, The Ombudsman, Gwendolien Mossel, extends congratulations to the Windward Islands Civil Servants Union – Private Sector Union (WICSU-PSU) and the Windward Islands Teachers Union (WITU) for successfully organizing the Labor Symposium under the timely and impactful theme: “Empowering Workers and Employers – Know Your Rights, Build Your Future. ”The Ombudsman, who is currently … Read more
GREAT BAY, From March 31 to April 2, 2025, the Regional President for the Caribbean and Latin America, Mr. Keursly Concincion—who also serves as the Ombudsman of Curaçao—hosted the International Ombudsman Institute (IOI) Regional Board Meeting in Curaçao. Established in 1978, the IOI is the global organization dedicated to fostering cooperation among 205 independent Ombudsman … Read more
GREAT BAY, The Ombudsman has identified a concerning uptick in domestic violence cases reported at the end of 2024 and the beginning of 2025, many of which involve children. During the initial stages of information gathering, serious questions were raised about the adequacy of the services provided by government institutions to individuals affected by such … Read more
GREAT BAY, Ombudsman Gwendolien Mossel has submitted proposed amendments to the national ordinance governing the Ombudsman institution to the Department of Legal Affairs and Legislation (JZ&W). This submission was made through the honorable Prime Minister Dr. Luc Mercelina for legal and legislative review. The proposed amendments aim to enhance the functioning of the Ombudsman institution, … Read more
GREAT BAY, For the first time in history, all the countries within the Kingdom of the Netherlands have an ombudsman, and for the first time, they convened in Aruba. Since 2015, the ombudsmen of the countries in the Kingdom of the Netherlands have met annually. Until 2024, these gatherings included the Ombudsman of Curaçao, Keursly … Read more
GREAT BAY, The Ombudsman of Sint Maarten, Ms. Gwendolien Mossel, recently participated in the 15th assembly and seminar of the Latin American Institute of Ombudsmen (ILO), held from December 4-6, 2024, in Iguaçu, Brazil. The conference focused on the theme “Ombudsmen’s and Public Offices: Conflicts, Challenges, and Contributions in Democracy,” a topic both timely and … Read more
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