Systemic Investigations

Ombudsman Launches Systemic Investigation into administrative practices of SZV

GREAT BAY- The Ombudsman has launched a systemic investigation into the administrative practices of Social and Health Insurance (SZV), following a complaint involving the suspension of medical treatment abroad, the forced repatriation of an insured person, and the imposition of financial consequences without a formal written administrative decision. The investigation has been launched at the … Read more

Ombudsman concludes Systemic Investigation into KPSM Motor Vehicle Confiscation Policy

Great Bay, Ombudsman Gwendolien Mossel has concluded the Systemic Investigation into the motor vehicle confiscation policy of KPSM. The Final Report (FR) was recently submitted to the Minister of Justice. The Ombudsman received numerous complaints regarding KPSM confiscating motor vehicles, usually during traffic controls, for suspicion of the vehicle being stolen. Complainants alleged that vehicles … Read more