Submit a Complaint

To submit your complaint, there are 2 options:

1. Please register and click submit below.

2. If you prefer to submit your complaint via the printed form, please download the form here.

The completed form may be emailed to or deliver the form to our office from Monday to Friday between 10:00 AM and 4:00 PM.

If you have any questions, please call the Ombudsman office during office hours at +1721 542 1250, or contact us here.

More information about our complaints handling procedure can be found here

If you have already registered a user account you can login to your account below.
Forgotten your password? Click here to reset it.

In order to Submit a Complaint you will need to register a user account. for more information about a user account.